Paper error Xerox Phaser 350

 Xerox  Phaser 350 and it has a problem.

When it powers up, it asks me to load A4 paper, even though it has a full tray.

Does anyone know what the problem may be?

I have cleaned the infra-red sensors I can see on the inside right.


售后技术交流平台 D.tony  2009-4-19 15:38:45 
    That error stands for a failure positioning the drum maintenance cam during a drum maintenance cycle. You should check the drum maintenance cam selenoid clutch, home sensor and related hardware. The clutch is on the left I think and there should be a couple more clutches which are the same. You can swap them out to see if you get a different error message and that will tell you which one it is. Good Luck.