Xerox phaser 850dp 13,019.40 error

I am getting a 13,019.40 error on a Xerox phaser 850dp, there doesn't seem to be any info on the internet about this error, can some one give me specifics?
print head?

售后技术交流平台 D.tony  2009-4-19 15:33:59 
    From the manual. The right jet stack heater is running away. Unplug the printer NOW! Check the print head cabling. Replace the printhead. Good luck.