Lexmark 5700 Printer Problem

I had an almost full color cartridge in and after a short time it stopped printing in color.
I cleaned jets and did suggested things, but to no avail. I have put a new cartridge in and it still will not print color. When I print test page, all that prints is black and yellow. What can I do to correct this?. This is not 2 cartridges at 35.00 ea with no results.