This started with a user giving me a printout from her 4250n:
Unable to store job at printer
Insufficient disk space for this job
Delete some files from the disk before resending the job.
Apparently she tried to send a 14 page document (not sure if PDF or DOCX) two times.
I looked in the event log, found the following, and am now clueless because of the variety of messages:
# Page Code Message
50 39429 13.01.00 PAPER FEED 1, PAPER LATE JAM
49 37971 13.03.00 PAPER FEED 2, PAPER LATE JAM
48 37434 41.03.00 GENERAL MISPRINT ERROR
47 36951 13.03.00 PAPER FEED 2, PAPER LATE JAM
46 36230 13.06.00 FUSER OUTPUT, PAPER STOPPED JAM
45 35607 13.03.00 PAPER FEED 2, PAPER LATE JAM
44 35489 49 4C02 Printer Error
43 35292 13.03.00 PAPER FEED 2, PAPER LATE JAM
42 35109 13.02.00 PAPER FEED 1, PAPER STOPPED JAM
41 33745 13.03.00 PAPER FEED 2, PAPER LATE JAM
40 32202 41.03.00 GENERAL MISPRINT ERROR
I haven't started investigating/troubleshooting because really I don't know where to start.
Any suggestions would be helpful, thank you!
The printer doesn't have that many pages, but I suspect the pickup roller solenoid is sticking. Usually, you'll see that on longer print jobs as it gets hot and tends to stick more. That will allow it to pick up paper before it is supposed to and generate jams and those 41.03 undetermined paper size errors. The solenoid is on the right side in the lower left corner, held in by one screw. You clean off all the residue underneath the strike plate and you have to replace it with something. We use thin, sticky backed felt.