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Code: CE 00
Description:
The other communication error has occurred.
Causes:
Network Cable connection failure
Remedy:
1) Check that the Network Cable is properly inserted.
Code: CE 01
Description:
The print server card (AR-NC3D) is not installed or defective. NC3D connection failure
Causes:
NC-3D is not installed to the AR-PB2A board. NC-3D control PWB trouble
Remedy:
1) Check that the NC-3D is installed to the AR-PB2A board. 2) Output the NIC Config. Page to check the NIC version. 3) Replace the NIC.
Code: CE 02
Description:
The specified mail server or the FTP server is not found.
Causes:
Network Cable connection failure Network setup failure SMTP server/FTP server/NST trouble
Remedy:
1) Check that the Network Cable is inserted properly. 2) Check that the connected network supports TCP/IP protocol. 3) Check from the Web Page that the Primary/Secondary E-mail Server Address or the Destination FTP server/ Desktop PC address are properly set. 4) If the above address is described with Hostname, check that the DNS server is properly set. 5) Check that the SMTP server/FTP server/NST causes a trouble or not.
Code: CE 03
Description:
The specified server does not correspond during image transmission.
Causes:
Network Cable connection failure SMTP server/FTP server/NST trouble
Remedy:
1) Check that the Network Cable is inserted properly. 2) Check that the SMTP server/FTP server/NST causes a trouble or not.
Code: CE 04
Description:
The entered account name of the FTP server or the password is invalid.
Causes:
Network Cable connection failure. The account name of the FTP server recorded as the destination or the password for the account name is erroneous.
Remedy:
1) Check that the Network Cable is inserted properly. 2) Check that the account name of the FTP server recorded as the destination and the password for the account name are proper.
Code: CE 05
Description:
The entered directory of the FTP server is invalid.
Causes:
Network Cable connection failure Check that the directory name exists in the FTP server recorded as the destination.
Remedy:
1) Check that the Network Cable is inserted properly. 2) Check that the directory name exists in the FTP server recorded as the destination.
Code: E1 00
Description:
MCU-IMC communication trouble. Communication establishment error/ framing/parity/protocol error
Causes:
IMC PWB connector disconnection IMC PWB MCU PWB harness failure Motherboard connector pin breakage IMC PWB ROM defect, data failure
Remedy:
Check the connectors and harness of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB.
Code: E1 10
Description:
IMC PWB trouble. Communication trouble between MCU and IMC PWB
Causes:
IMC PWB connector disconnection IMC PWB MCU PWB harness failure Motherboard connector pin breakage IMC PWB ROM defect, data failure
Remedy:
Check the connectors and harness of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB.

Code: E1 11
Description:
IMC board ASIC error. ASIC abnormality on IMC board
Causes:
IMC board abnormality
Remedy:
Replace the IMC PWB.
Code: E1 12
Description:
IMC board CODEC IC error. CODEC IC (JBIG chip) abnormality on IMC board
Causes:
IMC board abnormality
Remedy:
Replace the IMC PWB.
Code: E1 13
Description:
IMC board flash ROM error. Flash ROM abnormality on IMC board
Causes:
IMC board abnormality
Remedy:
Replace the IMC PWB. "When the program download is abnormally terminated, a error may occur. In this case, download the program again."
Code: E1 14
Description:
IMC board Work RAM error. IMC extended compression memory module installation error IMC extended compression memory access error
Causes:
IMC expanded memory module installation trouble IMC expanded memory module trouble IMC expanded memory contact trouble IMC board abnormality
Remedy:
Check installation of the expanded memory module. (Spec: Added to Slot 1.) Replace the expanded memory module. Replace the IMC PWB. Extend memory abnormality for compressed image store (DIMM module)
Code: E1 15
Description:
IMC board Page Memory error. IMC Page Memory abnormality
Causes:
IMC board abnormality
Remedy:
Replace the IMC PWB. Print Buffer Memory abnormality
Code: E1 16
Description:
IMC board compression image store memory error. IMC standard compression memory access error
Causes:
IMC board abnormality
Remedy:
Replace the IMC PWB.
Code: E1 17
Description:
IMC smoothing IC abnormality
Causes:
IMC board abnormality
Remedy:
Replace the IMC PWB.
Code: E1 80
Description:
IMC PWB communication trouble (protocol). Communication trouble between MCU and IMC PWB (Protocol error)
Causes:
IMC PWB connector disconnection IMC PWB MCU PWB harness failure Motherboard connector pin breakage IMC PWB ROM defect, data failure
Remedy:
Check the connectors and harness of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB.

Code: E1 81
Description:
IMC PWB communication trouble (Parity). Communication trouble between MCU and printer IMC (Parity error)
Causes:
IMC PWB connector disconnection IMC PWB MCU PWB harness failure Motherboard connector pin breakage IMC PWB ROM defect, data failure
Remedy:
Check the connectors and harness of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB.
Code: E1 82
Description:
Communication trouble between MCU and IMC PWB (Overrun error)
Causes:
IMC PWB connector disconnection IMC PWB MCU PWB harness failure Motherboard connector pin breakage IMC PWB ROM defect, data failure
Remedy:
Check the connectors and harness of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB.
Code: E1 84
Description:
Communication trouble between MCU and IMC PWB (Framing error)
Causes:
IMC PWB connector disconnection IMC PWB MCU PWB harness failure Motherboard connector pin breakage IMC PWB ROM defect, data failure
Remedy:
Check the connectors and harness of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB.
Code: E1 88
Description:
Communication trouble between MCU and IMC PWB (Time-out error)
Causes:
IMC PWB connector disconnection IMC PWB MCU PWB harness failure Motherboard connector pin breakage IMC PWB ROM defect, data failure
Remedy:
Check the connectors and harness of the IMC PWB and MCU PWB. Check the grounding of the copier. Check the ROM of the IMC PWB.
Code: E7 02
Description:
LSU trouble. BD signal from LSU is not detected in a constant cycle. (Kept OFF or ON)
Causes:
LSU connector or LSU inside harness trouble or disconnection Polygon motor rotation abnormality Laser does not illuminate. MCU PWB failure
Remedy:
Check for disconnection of the LSU connector. Check the LSU operation with SIM 61-1. Check that the polygon motor rotates normally. Check laser LED lighting. LSU replacement Replace the MCU PWB.
Code: E7 10
Description:
Shading trouble (black correction). CCD black reference plate scan level abnormality when the copy lamp turns off.
Causes:
Flat cable installation failure to CCD unit CCD unit error
Remedy:
Check flat cable installation to the CCD unit. Check CCD unit.
Code: E7 11
Description:
Shading trouble (white correction). Improper CCD white reference plate reading level for copy lamp lighting
Causes:
Flat cable installation failure to CCD unit "Dirt on the mirror, lens, and reference white plate" Copy lamp operation error CCD unit abnormality MCU PWB abnormality (Occurred in the SPF scan position.)
Remedy:
"Clean the mirror, the lens, and the reference white plate." Check the copy lamp light quantity and its operation. (SIM 5-3) Check CCD unit. Check MCU PWB.
Code: E7 12
Description:
Shading trouble. White correction is not completed in the specified number of times.
Causes:
Flat cable installation failure to CCD unit "Dirt on the mirror, lens, and reference white plate" Copy lamp lighting trouble CCD unit abnormality MCU PWB abnormality
Remedy:
"Clean the mirror, the lens, and the reference white plate." Check the copy lamp light quantity and its operation. (SIM 5-3) Check CCD unit. Check MCU PWB.

Code: EE EL
Description:
Developer adjustment trouble (Over-toner abnormality). An abnormality occurred in execution of automatic developer adjustment. Sample data over-toner was detected.
Causes:
Toner concentration sensor abnormality Toner concentration trouble Developing unit trouble MCU PWB failure
Remedy:
Use SIM 25-2 to perform the auto developer adjustment.
Code: EE EU
Description:
Developer adjustment trouble (Undertoner abnormality). An abnormality occurred in execution of automatic developer adjustment. Sample data under-toner was detected.
Causes:
Toner concentration sensor abnormality Toner concentration trouble Developing unit trouble MCU PWB failure
Remedy:
Use SIM 25-2 to perform the auto developer adjustment.
Code: F1 00
Description:
Finisher communication trouble. Communication line test error occurs when power is turned on or after the exit of a simulation mode. Error in Finisher communication
Causes:
Connection trouble or disconnection of the connector and harness between the body and the finisher. Finisher control PWB trouble Control PWB failure Malfunction by noises
Remedy:
Turn off/of the power to cancel the trouble. Check connector/harness of communication line Replace the finisher control PWB.
Code: F1 01
Description:
Side guide plated home position error. The side guide plate cannot return to the home position.
Causes:
Side guide plate drive motor abnormality Side guide plate home position sensor abnormality
Remedy:
Use SIM3-3-1 to check the side guide plate motor operation.
Code: F1 06
Description:
Offset motor trouble. When the offset motor of the finisher is driven it does not reach the specified position.
Causes:
Offset motor abnormality Offset motor origin sensor abnormality Finisher PWB abnormality
Remedy:
Use SIM 3-3-6 to check the offset motor operation.
Code: F1 08
Description:
Staple motor error. The staple motor cannot return to the home position.
Causes:
Staple motor abnormality Staple motor home position sensor abnormality Staple unit abnormality
Remedy:
Use SIM 3-3-7 to check the staple motor operation.
Code: F1 11
Description:
Rear edge plate home position error. The rear edge plate cannot return to the home position.
Causes:
Rear edge plate drive motor abnormality Side guide plate home position sensor abnormality Finisher PWB abnormality
Remedy:
Use SIM 3-3-2 to check the rear edge plate motor operation.
Code: F1 15
Description:
Finisher lift-up motor trouble. The finisher lift-up motor does not reach the specified position.
Causes:
Lift-up motor abnormality Lift-up motor upper limit sensor abnormality Finisher PWB abnormality
Remedy:
Use SIM 3-3-5 to check the lift-up motor operation.

Code: F2 02
Description:
Toner supply failure. The value judged from the actual toner supply hysteresis differs greatly from the toner sensor value.
Causes:
Developing unit trouble Toner supply abnormality caused by installation of unpacked toner cartridge
Remedy:
Replace the developing unit Use SIM 25-1 to perform DV stirring.
Code: F2 04
Description:
Identification error When the CRUM trademark differs. When the CRUM company code differs. Model error When the boot program model code does not match with the CRUM model information. Type error When the CRUM type is other than [Genuine/Conversion/Production rotation]. Destination error The destination of the body differs from that of the CRUM. Data abnormality The initial check information includes an erroneous value. When the max. toner supply time is 00: When the print hard stop is 00:
Causes:
CRUM chip failure Erroneous developing unit
Remedy:
Replace the CRUM chip. Replace the developing unit
Code: F5 02
Description:
The copy lamp does not light up.
Causes:
Copy lamp error Copy lamp harness abnormality CCD PWB harness abnormality
Remedy:
Check the copy lamp (SIM 5-3) When the lamp lights: Check the harnesses and connectors between the CCD unit and the MCU PWB. When the lamp does not light: Check the harness and connector between the copy lamp and the MCU PWB. Replace the copy lamp unit. Replace the MCU PWB. Remarks Copy lamp disconnection Cable is not attached.
Code: F6 00
Description:
MCU-FAX communication trouble. Communication establishment error/ framing/parity/protocol error
Causes:
FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error
Remedy:
Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM.
Code: F6 10
Description:
FAX control PWB trouble. Communication trouble between MCU and FAX control PWB
Causes:
FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error
Remedy:
Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM.
Code: F6 80
Description:
Communication trouble between MCU and FAX control PWB (Protocol error)
Causes:
FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error
Remedy:
Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM.
Code: F6 81
Description:
Communication trouble between MCU and FAX control PWB (Parity error)
Causes:
FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error
Remedy:
Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM.
Code: F6 82
Description:
Communication trouble between MCU and FAX control PWB (Overrun error)
Causes:
FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error
Remedy:
Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM.

Code: F6 84
Description:
Communication trouble between MCU and FAX control PWB (Framing error)
Causes:
FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error
Remedy:
Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM.
Code: F6 88
Description:
Communication trouble between MCU and FAX control PWB (Timeout error)
Causes:
FAX control PWB connector disconnection Defective harness between FAX control PWB and MCU PWB Motherboard connector pin breakage FAX control PWB ROM error/Data error
Remedy:
Check connector/harness of FAX control PWB and MCU PWB. Check the grounding of the copier. Check FAX control PWB ROM.
Code: F6 99
Description:
The machine language setup does not coincide with the FAX board language setup.
Causes:
FAX board correction error SIM setup error
Remedy:
Check the firmware of the FAX board and the combination of the panel screen data, and download the correct version, if necessary. Check the machine language information. (Machine language setup: SIM 26-22)
Code: F9 00
Description:
MCU-PRT communication trouble. Communication establishment error/ framing/parity/protocol error
Causes:
Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance
Remedy:
Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB.
Code: F9 10
Description:
Printer PWB trouble. Communication trouble between MCU and printer PWB
Causes:
Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance
Remedy:
Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB.
Code: F9 80
Description:
Communication trouble between MCU and printer PWB (Protocol error)
Causes:
Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance
Remedy:
Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB.
Code: F9 81
Description:
Communication trouble between MCU and printer PWB (Parity error)
Causes:
Printer PWB connector disconnection Harness trouble between the printer PWB and the MCU PWB Motherboard connector pin breakage Printer PWB ROM trouble/Data disturbance
Remedy:
Check the connectors and harness of the printer PWB and MCU PWB. Check the grounding of the copier. Check ROM on printer PWB.

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