hp Color LaserJet CM4540常见故障代码描述,英文手册3
Code: 54.0X.0D
Display:
54.XX.YY Error
Description:
The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Optical memory element abnormal or CPR sensor out of range
Remedy:
1. Check the supplies status page to make sure that the print cartridges are not past their estimated useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and a soft brush. 4. If the error persists, replace the density detect sensor assembly.
Code: 54.0X.0E
Display:
54.XX.YY Error
Description:
The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Optical memory element abnormal or CPR sensor out of range
Remedy:
1. Check the supplies status page to make sure that the print cartridges are not past their estimated useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and a soft brush. 4. If the error persists, replace the density detect sensor assembly.
Code: 54.0X.1E
Display:
54.XX.YY Error
Description:
The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error
Remedy:
1. Check the supplies status page to make sure that the print cartridges are not past their estimated useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and a soft brush. 4. If the error persists, replace the density detect sensor assembly.
Code: 54.1X.1E
Display:
54.XX.YY Error
Description:
The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error
Remedy:
1. Check the supplies status page to make sure that the print cartridges are not past their estimated useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and a soft brush. 4. If the error persists, replace the density detect sensor assembly.
Code: 54.2X.1E
Display:
54.XX.YY Error
Description:
The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error
Remedy:
1. Check the supplies status page to make sure that the print cartridges are not past their estimated useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and a soft brush. 4. If the error persists, replace the density detect sensor assembly.
Code: 55.00.05
Display:
55.00.05 Engine Firmware RFU Error
Description:
The firmware upgrade failed.
Remedy:
Turn the product off and then on.
Code: 55.00.YY
Display:
55.00.YY DC Controller Error
Description:
The communication link between the formatter and DC controller was lost. • 55.00.01: DC controller memory error. • 55.00.03: DC controller no engine response. • 55.00.04: DC controller communications timeout
Remedy:
Turn the product off and then on. If the error persists, replace the DC controller.
Code: 55.00.YY
Display:
55.00.YY DC Controller Error
Description:
The DC controller experienced a communication error.
Remedy:
1. Turn the product off and then on. 2. Perform an engine test. 3. Verify that the connectors on the DC controller are seated correctly. 4. Replace the DC controller
Code: 56.00.01
Display:
56.00.01 Illegal Input Printer Error
Description:
The product experienced an illegal input.
Remedy:
1. Turn the product off and then on. 2. Remove any third-party hardware.
Code: 56.00.YY
Display:
56.00.YY Error
Description:
The product experienced a communication error with the optional paper trays.
Remedy:
Turn the product off, then on. If the error persists, remove the optional paper trays and check the connector on the bottom of the engine and the connector on top of the input tray for damage. If a connector is damaged, replace the connector.
Code: 58.00.04
Display:
58.00.04 Error
Description:
The product experienced a low voltage power supply unit malfunction.
Remedy:
Turn the product off, then on. If the error persists, replace the low voltage power supply.
Code: 59.00.00
Display:
59.00.00
Description:
The product experienced a printing error.
Paper path malfunction
Remedy:
Turn the product off and then on.
Code: 59.00.30
Display:
59.00.30
Description:
The product experienced a printing error.
Fuser motor (M2) start up error or fuser motor (M2) rotational error
Remedy:
• Use the fuser motor (M2) drive test in the component test to verify that the fuser motor is properly functioning. If it is not, replace the fuser motor assembly. • If the product has been serviced, check the connectors at the fuser motor assembly and the DC controller. See the circuit diagram for details. If the error occurred the first time the product was turned on, or after a fuser replacement, check the fuser bearings for damage.
Code: 59.00.40
Display:
59.00.40
Description:
The product experienced a printing error.
Fuser motor (M2) start up error or fuser motor (M2) rotational error
Remedy:
• Use the fuser motor (M2) drive test in the component test to verify that the fuser motor is properly functioning. If it is not, replace the fuser motor assembly. • If the product has been serviced, check the connectors at the fuser motor assembly and the DC controller. See the circuit diagram for details. If the error occurred the first time the product was turned on, or after a fuser replacement, check the fuser bearings for damage.
Code: 59.00.90
Display:
59.00.90
Description:
ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error
Remedy:
• Remove the ITB and check for damage. • Use the ITB motor (M1) drive test in the component test to verify that the ITB motor is properly functioning. If it is not, replace the ITB motor assembly. • If the product has been serviced, check the connectors at the ITB motor assembly and the DC controller. See the circuit diagram for details.
Code: 59.00.A0
Display:
59.00.A0
Description:
ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error
Remedy:
• Remove the ITB and check for damage. • Use the ITB motor (M1) drive test in the component test to verify that the ITB motor is properly functioning. If it is not, replace the ITB motor assembly. • If the product has been serviced, check the connectors at the ITB motor assembly and the DC controller. See the circuit diagram for details.
Code: 59.00.B0
Display:
59.00.B0 Cleaning motor error Replace Toner Collection Unit
Description:
The cleaning motor is stuck, the waste toner chute is clogged, or the TCU is full.
Remedy:
If the TCU is full, replace the TCU. If the TCU is not full, remove the TCU motor and check the rotation of the waste toner auger. Replace the TCU motor or the auger.
Code: 59.00.C0
Display:
59.00.C0
Description:
Developer alienation motor (M10) error
Remedy:
• Use the developer engagement and disengagement drive test in the component test to verify that the disengagement mechanisms are properly functioning. If they are not, replace the developer alienation motor. • Use the manual sensor test to verify that the developer disengagement sensor (SR11) is properly functioning. The sensor is located inside the main drive assembly and cannot be reached for testing. Disconnect the connector (J112) at the DC controller while in manual sensor test mode to verify the sensor operation. If it is not operating, replace the main drive assembly. • If the product has been serviced, check the intermediate connector (J87) of the developing disengagement sensor, the connector (J112) on the DC controller PCA, the connector (J38) of the developing disengagement motor, and the connector (J261) on the high-voltage power supply D PCA.
Code: 59.00.F0
Display:
59.00.F0
Description:
T1 alienation mechanism failure
Remedy:
• Make sure that the ITB is correctly installed. • Use the T1 roller alienation sensor (SR9) test in the manual sensor test to verify that the sensor is properly functionin. If it is not, replace the sensor assembly. • Use the T1 roller engagement and disengagement drive test in the component test to verify that the T1 roller disengagement mechanism is properly functioning• If it is not, remove the ITB and manually actuate the alienation mechanism. If it fails, replace the ITB. If the ITB is working correctly, replace the fuser drive assembly. • If the product has been serviced, check the connector (J128) on the DC controller PCA.
Code: 59.0X.50
Display:
59.0X.50 Error
Description:
The product experienced a drum motor startup error. • X= 5: Black • X = 6: Cyan • X = 7: Magenta • X = 8: Yellow
Remedy:
Each cartridge slot has a drum motor. Use the disable cartridge check and run the drum motor component test with the print cartridge removed. If the test passes, replace the print cartridge. If the test fails, replace the drum motor. If the product has been serviced, check the connector at the drum motor assembly and the DC controller. See the circuit diagram for details.
Code: 59.0X.60
Display:
59.0X.60 Error
Description:
The product experienced a drum motor rotation error. • X= 5: Black • X = 6: Cyan • X = 7: Magenta • X = 8: Yellow
Remedy:
Each cartridge slot has a drum motor. Use the disable cartridge check and run the drum motor component test with the print cartridge removed. If the test passes, replace the print cartridge. If the test fails, replace the drum motor. If the product has been serviced, check the connector at the drum motor assembly and the DC controller. See the circuit diagram for details.
Code: 60.00.0Y
Display:
60.00.0Y Tray lifting error
Description:
The indicated tray has not lifted into the paper feed position.
Remedy:
• Remove the tray and manually rotate the gear on the rear of the tray to make sure that the lift mechanism is working. • With the tray removed, pressing any of the paper size switches will cause the tray lift motor to run. If the motor does not work, replace the lifter assembly. • Use the manual sensor test to make sure that the paper surface sensor for the tray is working• If not, replace the paper pickup assembly. • If the product has been serviced, check the connections for the motor and the sensor• See the circuit diagram for details.
Code: 62.00.00
Display:
62.00.00 No system
Description:
The product experienced an internal system failure.
Remedy:
Turn the product off, then on. If the error persists, reload the firmware. If the error still persists, perform a firmware upgrade. If the firmware upgrade does not resolve the problem, replace the hard disk.
Code: 65.80.A1
Display:
65.80.A1 Output accessory disconnected
Description:
The product displays this message when the stapler/stacker connection has been interrupted with no media in the accessory.
Remedy:
1. Turn the product off. 2. Make sure that the stapler/stacker is clear of all packing material and other obstructions. 3. Check the stapler/stacker connection and make sure that it is properly connected. 4. Turn the product on.
Code: 66.80.YY
Display:
66.80.YY
Display:
54.XX.YY Error
Description:
The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Optical memory element abnormal or CPR sensor out of range
Remedy:
1. Check the supplies status page to make sure that the print cartridges are not past their estimated useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and a soft brush. 4. If the error persists, replace the density detect sensor assembly.
Code: 54.0X.0E
Display:
54.XX.YY Error
Description:
The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Optical memory element abnormal or CPR sensor out of range
Remedy:
1. Check the supplies status page to make sure that the print cartridges are not past their estimated useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and a soft brush. 4. If the error persists, replace the density detect sensor assembly.
Code: 54.0X.1E
Display:
54.XX.YY Error
Description:
The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error
Remedy:
1. Check the supplies status page to make sure that the print cartridges are not past their estimated useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and a soft brush. 4. If the error persists, replace the density detect sensor assembly.
Code: 54.1X.1E
Display:
54.XX.YY Error
Description:
The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error
Remedy:
1. Check the supplies status page to make sure that the print cartridges are not past their estimated useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and a soft brush. 4. If the error persists, replace the density detect sensor assembly.
Code: 54.2X.1E
Display:
54.XX.YY Error
Description:
The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error
Remedy:
1. Check the supplies status page to make sure that the print cartridges are not past their estimated useful life. 2. Check the ITB for damage. 3. Make sure the CPR sensor is not contaminated with toner or paper dust. Clean the sensor with compressed air and a soft brush. 4. If the error persists, replace the density detect sensor assembly.
Code: 55.00.05
Display:
55.00.05 Engine Firmware RFU Error
Description:
The firmware upgrade failed.
Remedy:
Turn the product off and then on.
Code: 55.00.YY
Display:
55.00.YY DC Controller Error
Description:
The communication link between the formatter and DC controller was lost. • 55.00.01: DC controller memory error. • 55.00.03: DC controller no engine response. • 55.00.04: DC controller communications timeout
Remedy:
Turn the product off and then on. If the error persists, replace the DC controller.
Code: 55.00.YY
Display:
55.00.YY DC Controller Error
Description:
The DC controller experienced a communication error.
Remedy:
1. Turn the product off and then on. 2. Perform an engine test. 3. Verify that the connectors on the DC controller are seated correctly. 4. Replace the DC controller
Code: 56.00.01
Display:
56.00.01 Illegal Input Printer Error
Description:
The product experienced an illegal input.
Remedy:
1. Turn the product off and then on. 2. Remove any third-party hardware.
Code: 56.00.YY
Display:
56.00.YY Error
Description:
The product experienced a communication error with the optional paper trays.
Remedy:
Turn the product off, then on. If the error persists, remove the optional paper trays and check the connector on the bottom of the engine and the connector on top of the input tray for damage. If a connector is damaged, replace the connector.
Code: 58.00.04
Display:
58.00.04 Error
Description:
The product experienced a low voltage power supply unit malfunction.
Remedy:
Turn the product off, then on. If the error persists, replace the low voltage power supply.
Code: 59.00.00
Display:
59.00.00
Description:
The product experienced a printing error.
Paper path malfunction
Remedy:
Turn the product off and then on.
Code: 59.00.30
Display:
59.00.30
Description:
The product experienced a printing error.
Fuser motor (M2) start up error or fuser motor (M2) rotational error
Remedy:
• Use the fuser motor (M2) drive test in the component test to verify that the fuser motor is properly functioning. If it is not, replace the fuser motor assembly. • If the product has been serviced, check the connectors at the fuser motor assembly and the DC controller. See the circuit diagram for details. If the error occurred the first time the product was turned on, or after a fuser replacement, check the fuser bearings for damage.
Code: 59.00.40
Display:
59.00.40
Description:
The product experienced a printing error.
Fuser motor (M2) start up error or fuser motor (M2) rotational error
Remedy:
• Use the fuser motor (M2) drive test in the component test to verify that the fuser motor is properly functioning. If it is not, replace the fuser motor assembly. • If the product has been serviced, check the connectors at the fuser motor assembly and the DC controller. See the circuit diagram for details. If the error occurred the first time the product was turned on, or after a fuser replacement, check the fuser bearings for damage.
Code: 59.00.90
Display:
59.00.90
Description:
ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error
Remedy:
• Remove the ITB and check for damage. • Use the ITB motor (M1) drive test in the component test to verify that the ITB motor is properly functioning. If it is not, replace the ITB motor assembly. • If the product has been serviced, check the connectors at the ITB motor assembly and the DC controller. See the circuit diagram for details.
Code: 59.00.A0
Display:
59.00.A0
Description:
ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error
Remedy:
• Remove the ITB and check for damage. • Use the ITB motor (M1) drive test in the component test to verify that the ITB motor is properly functioning. If it is not, replace the ITB motor assembly. • If the product has been serviced, check the connectors at the ITB motor assembly and the DC controller. See the circuit diagram for details.
Code: 59.00.B0
Display:
59.00.B0 Cleaning motor error Replace Toner Collection Unit
Description:
The cleaning motor is stuck, the waste toner chute is clogged, or the TCU is full.
Remedy:
If the TCU is full, replace the TCU. If the TCU is not full, remove the TCU motor and check the rotation of the waste toner auger. Replace the TCU motor or the auger.
Code: 59.00.C0
Display:
59.00.C0
Description:
Developer alienation motor (M10) error
Remedy:
• Use the developer engagement and disengagement drive test in the component test to verify that the disengagement mechanisms are properly functioning. If they are not, replace the developer alienation motor. • Use the manual sensor test to verify that the developer disengagement sensor (SR11) is properly functioning. The sensor is located inside the main drive assembly and cannot be reached for testing. Disconnect the connector (J112) at the DC controller while in manual sensor test mode to verify the sensor operation. If it is not operating, replace the main drive assembly. • If the product has been serviced, check the intermediate connector (J87) of the developing disengagement sensor, the connector (J112) on the DC controller PCA, the connector (J38) of the developing disengagement motor, and the connector (J261) on the high-voltage power supply D PCA.
Code: 59.00.F0
Display:
59.00.F0
Description:
T1 alienation mechanism failure
Remedy:
• Make sure that the ITB is correctly installed. • Use the T1 roller alienation sensor (SR9) test in the manual sensor test to verify that the sensor is properly functionin. If it is not, replace the sensor assembly. • Use the T1 roller engagement and disengagement drive test in the component test to verify that the T1 roller disengagement mechanism is properly functioning• If it is not, remove the ITB and manually actuate the alienation mechanism. If it fails, replace the ITB. If the ITB is working correctly, replace the fuser drive assembly. • If the product has been serviced, check the connector (J128) on the DC controller PCA.
Code: 59.0X.50
Display:
59.0X.50 Error
Description:
The product experienced a drum motor startup error. • X= 5: Black • X = 6: Cyan • X = 7: Magenta • X = 8: Yellow
Remedy:
Each cartridge slot has a drum motor. Use the disable cartridge check and run the drum motor component test with the print cartridge removed. If the test passes, replace the print cartridge. If the test fails, replace the drum motor. If the product has been serviced, check the connector at the drum motor assembly and the DC controller. See the circuit diagram for details.
Code: 59.0X.60
Display:
59.0X.60 Error
Description:
The product experienced a drum motor rotation error. • X= 5: Black • X = 6: Cyan • X = 7: Magenta • X = 8: Yellow
Remedy:
Each cartridge slot has a drum motor. Use the disable cartridge check and run the drum motor component test with the print cartridge removed. If the test passes, replace the print cartridge. If the test fails, replace the drum motor. If the product has been serviced, check the connector at the drum motor assembly and the DC controller. See the circuit diagram for details.
Code: 60.00.0Y
Display:
60.00.0Y Tray
Description:
The indicated tray has not lifted into the paper feed position.
Remedy:
• Remove the tray and manually rotate the gear on the rear of the tray to make sure that the lift mechanism is working. • With the tray removed, pressing any of the paper size switches will cause the tray lift motor to run. If the motor does not work, replace the lifter assembly. • Use the manual sensor test to make sure that the paper surface sensor for the tray is working• If not, replace the paper pickup assembly. • If the product has been serviced, check the connections for the motor and the sensor• See the circuit diagram for details.
Code: 62.00.00
Display:
62.00.00 No system
Description:
The product experienced an internal system failure.
Remedy:
Turn the product off, then on. If the error persists, reload the firmware. If the error still persists, perform a firmware upgrade. If the firmware upgrade does not resolve the problem, replace the hard disk.
Code: 65.80.A1
Display:
65.80.A1 Output accessory disconnected
Description:
The product displays this message when the stapler/stacker connection has been interrupted with no media in the accessory.
Remedy:
1. Turn the product off. 2. Make sure that the stapler/stacker is clear of all packing material and other obstructions. 3. Check the stapler/stacker connection and make sure that it is properly connected. 4. Turn the product on.
Code: 66.80.YY
Display:
66.80.YY
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